13 Reviews

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Professional and efficient

Tenant - K and P Hibbins - 23.10.17

During our tenancy, pilgrims have been nothing but professional, dealing with any issues in a timely manor. Including going above a beyond to give us their personal out of hours numbers to help in the initial transition period of moving into the property. Thanks again. Kev and Pam

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Top notch letting agency

Tenant - Ed and Lynn J - 12.10.17

Superb, professional, honest, fair and on-the-ball. Most letting agents (and we've experienced a few) are the opposite of all those things. As a tenant, best ever experience. I'd also put them front an centre once I'm a landlord... of course I would. Thanks Sarah, Lynn and Ed

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Faith restored in letting agencies :)

Tenant - AS - 09.10.17

I rented a property from Pilgrims from 2015 to 2017 and by far, this has been the best agency I've come accross. A single parent and new to the area at the time of the move, it was reassuring to have Peter and Sarah handle the tenancy in such a professional and warm manner. The landlord was equally friendly and helpful. I would not hesitate to recommend Pilgrims.

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Fantastic team

Tenant - Mirabela - 28.06.17

We've been renting with Pilgrims for over 3 years now and found the experience very professional and friendly. The whole Team always made us feel welcome and everyone was very helpful with any issues we've had.A fantastic team highly recommended. Thank you for all your help and hope we will work again together

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Fantastic personal service

Landlord - Jo L - 15.09.16

Sarah and Peter and the team at Pilgrims have looked after our property for 4 years while we were in Singapore. During that time, they have provided a very personalised, responsive service with great attention to detail. Even when we had quite a challenging situation which could have escalated into a bigger issue, they remained calm and professional and helped us find a solution that kept all parties happy. Communication was excellent - even though we were in Singapore we were kept fully up-to-date by e-mail with photos where necessary. Accounting was clear and detailed and error-free with rental income paid over promptly each month. Maintenance issues were dealt with promptly and without fuss and the house was returned to us in fantastic condition. I would highly recommend

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Very Pleased

Landlord - Phil - 15.09.16

Pilgrims managed our property when we were on international assignment for nearly 4 years. During this time Pilgrims had some difficult challenges to deal with including demanding tenants and a complete roof replacement whilst the tenants were in the house. Pilgrims managed the rental of our house very professionally sorting our any problems quickly and in a cost effective manner. We have rented a property with a national agency before, but the personal approach from Pilgrims was much better than the larger agencies.

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Simply Excellent.

Landlord - Clive - 22.06.16

Peter, Sarah and Sue have been taking care of my flat for more years than I care to remember and have never been anything other than excellent in all aspects. All tenants have been superb and whenever one departs another fully vetted one is soon provided. In the time they have been in charge of the property they have organised and overseen everything from a washer replacement to kitchen and bathroom replacements, all with marvellous efficiency and no fuss. The service provided makes renting out your property stress free, worry free and easy. I cannot recommend them highly enough. Clive.

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The best Letting Agent we've dealt with!

Tenant - Magdalena - 01.06.16

We've been renting with Pilgrims for over 3 years now and found the experience very professional and friendly. The whole Team always made us feel welcome and everyone was very helpful with any issues we've had. Definitely one of the best agencies out there! Honest, reliable and offering that personal touch on everyday basis. Would highly recommend! Thank you!

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Renting our first home.

Tenant - Martin - 12.05.16

A fantastic company to rent from. Very helpful from start to finish. Never had any issues and sorted problems fast. We felt in safe hands with Sue and her team. Thanks again for all your help.

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Truly Brilliant

Landlord - Excellent! - 29.02.16

If you're worried about letting your property, don't be. Pilgrims were / are brilliant, even helping us to eventually sell the property. We were always made aware of what was happening and, where problems occurred e.g. with white goods, they dealt with it with the minimum of fuss. I cannot recommend them highly enough. If you're not sure who to go with, go with them. They are caring and attentive and help you every step of the way which, when you're so busy, is all you can want.

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